MC88 Privacy Policy — Your Data Is Completely Safe with Us

MC88 (hereinafter referred to as "we", "the platform", or "the site") https://mc88.world operates. This privacy policy explains what information we collect when you use our platform, how that information is used, and the steps we take to keep your data safe.

By creating an account or using the MC88 site, you consent to the collection and processing of your information as described in this privacy policy. We may update this policy from time to time, so we encourage you to review it regularly.

To provide accurate and secure services at MC88, we need to collect certain information. All data collection is based on your consent and a lawful basis. We primarily collect two types of data — what you provide directly, and what is collected automatically when you use the platform.

Information You Provide Directly:

• Registration Information: Full name, date of birth, mobile number, email address, and residential address.
• Identity Verification (KYC): Details and images from your national ID, passport, or driving licence.
• Financial Information: Mobile banking numbers (Mobile Pay/Nagad/Rocket) and bank account numbers — full card numbers are never stored.
• Contact information: Messages and issue details sent to customer support.
• Preferences & Settings: Language preferences, notification settings, and account profile information.

Automatically collected information:

• Device information: IP address, browser type and version, and operating system.
• Usage Data: Pages visited, time spent, and games played.
• Transaction Logs: Records of deposit and withdrawal times, amounts, and methods.
• Location Information: Approximate geographic location (city level only — no precise GPS data).
• Cookie data: Session cookies, preference cookies, and analytics cookies.

MC88 uses collected data only for specific, lawful, and limited purposes. We never use your information for anything unnecessary. The key purposes for which we use your data are clearly outlined below.

• Account management: Creating, managing, and keeping your MC88 account secure.
• Transaction processing: Processing deposits and withdrawals, and maintaining transaction history.
• KYC Verification: Verifying identity and preventing money laundering and fraud.
• Customer support: Responding to your questions and complaints, and resolving issues.
• Bonuses & Promotions: Verifying your eligibility to offer the right bonus promotions.
• Responsible Gaming: Monitoring your gaming patterns to identify problematic behavior.
• Security: Detecting suspicious transactions and multiple accounts.
• Legal obligations: Meeting regulatory and compliance requirements.
• Platform Development: Analyzed to improve the gaming experience.
• Contact: Sending important updates, security alerts, and promotional offers (with your consent).

MC88 applies industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent security experts.

Technical Security Measures:

• All data transmissions are protected with TLS 1.3 / 256-bit SSL encryption.
• Payment and identity information is stored encrypted on separate, secured servers.
• Passwords are stored using the bcrypt hashing algorithm — meaning even we cannot see your password.
• Multi-layer firewall and DDoS protection are active.
• 24/7 security monitoring and automated threat detection.
• Regular security patches and updates applied.

Data retention period:

• Active account data: retained for as long as the account remains open.
• After account closure: up to 5 years as required by law.
• Transaction records: retained for up to 7 years in accordance with financial regulations.
• Customer support conversations: up to 3 years.
• Web analytics data: up to 2 years.

MC88 never sells your data. In limited cases, necessary information may be shared with trusted third parties — always on a legal basis and always in your best interest.

All third parties are contractually required to comply with MC88's privacy standards. They may only use data for specified purposes and cannot sell it themselves.

The MC88 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for login sessions and security — these cookies cannot be disabled.
• Preference Cookies: To remember your language and settings. You can turn this off.
• Analytics Cookies: To understand site usage (anonymous data). You can turn this off.
• Marketing Cookies: To show you relevant ads. You can opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some MC88 features to not function properly.

Under MC88's privacy policy, you have a number of important rights regarding your data. These rights are recognized under international data protection law.

MC88 strictly prohibits users under the age of 18 from accessing the platform. In line with our privacy policy, we do not knowingly collect or process data from minors.

• Age verification is mandatory at registration.
• Date of birth and identity documents are verified as part of the KYC process.
• If a member is found to be under 18, their account will be closed immediately.
• Parents or guardians can report suspected underage accounts to us.

For any questions, concerns, or complaints about our privacy policy, please reach out to our dedicated privacy team. We're always ready to assist you in Bangla.

• Email: support@mc88.world
• Subject: Enter "Privacy Request — [Your Username]"
• Response Time: Typically within 2–5 business days
• Urgent matter: Emails regarding security breaches are responded to within 24 hours.

We take every request seriously and work to resolve it within the timeframe required by law.